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Health Promot Perspect. 2017;7(3): 168-174. doi: 10.15171/hpp.2017.30
PMID: 28695106        PMCID: PMC5497369

Original Article

Quality of healthcare services and its relationship with patient safety culture and nurse-physician professional communication

Akram Ghahramanian 1, Tayyebeh Rezaei 2, Farahnaz Abdullahzadeh 3, Zahra Sheikhalipour 3, Iman Dianat 4 *

Cited by CrossRef: 26


1- Jemal M, Kure M, Gobena T, Geda B. Nurse–Physician Communication in Patient Care and Associated Factors in Public Hospitals of Harari Regional State and Dire-Dawa City Administration, Eastern Ethiopia: A Multicenter-Mixed Methods Study. JMDH. 2021;Volume 14:2315 [Crossref]
2- Punnewaert E, Eeckloo K, Van Hecke A, Malfait S. Patiëntenparticipatie: identificatie van hiaten in de communicatie tussen patiënten en zorgverleners. Tijdschr Geneesk. 2022; [Crossref]
3- Parnikh H, Torabizadeh C, Najafi Kalyani M, Soltanian M, Tian X. A Study of the Relationship between Professional Communication and Professional Commitment in Operating Room Nurses. Nursing Research and Practice. 2022;2022:1 [Crossref]
4- Connor J, Flenady T, Massey D, Dwyer T. Clinical judgement in nursing – An evolutionary concept analysis. Journal of Clinical Nursing. 2022; [Crossref]
5- Chegini Z, Kakemam E, Asghari Jafarabadi M, Janati A. The impact of patient safety culture and the leader coaching behaviour of nurses on the intention to report errors: a cross-sectional survey. BMC Nurs. 2020;19(1) [Crossref]
6- Chegini Z, Janati A, Afkhami M, Behjat M, Shariful Islam S. A comparative study on patient safety culture among emergency nurses in the public and private hospitals of Tabriz, Iran. Nurs Open. 2020;7(3):768 [Crossref]
7- Kim M, Cho Y, Park J. Combination Relationship between Features of Person-Centered Care and Patient Safety Activities of Nurses Working in Small–Medium-Sized Hospitals: A Cross-Sectional Study. Nursing Reports. 2022;12(4):861 [Crossref]
8- Biresaw H, Asfaw N, Zewdu F. Knowledge and attitude of nurses towards patient safety and its associated factors. International Journal of Africa Nursing Sciences. 2020;13:100229 [Crossref]
9- ALFadhalah T, Al Mudaf B, Alghanim H, Al Salem G, Ali D, Abdelwahab H, Elamir H. Baseline assessment of patient safety culture in primary care centres in Kuwait: a national cross-sectional study. BMC Health Serv Res. 2021;21(1) [Crossref]
10- Jungquist C, Quinlan-Colwell A, Vallerand A, Carlisle H, Cooney M, Dempsey S, Dunwoody D, Maly A, Meloche K, Meyers A, Sawyer J, Singh N, Sullivan D, Watson C, Polomano R. American Society for Pain Management Nursing Guidelines on Monitoring for Opioid-Induced Advancing Sedation and Respiratory Depression: Revisions. Pain Management Nursing. 2020;21(1):7 [Crossref]
11- Khambhati R, Patel H, Kumar S. A performance evaluation and comparison model for Urban Public Healthcare Service Quality (UrbPubHCServQual) by Fuzzy TOPSIS Method. Journal of Nonprofit & Public Sector Marketing. 2022;34(3):291 [Crossref]
12- Behzadifar M, Behzadifar M, Jahanpanah F, Bragazzi N. Patient safety culture assessment in Iran using the “Hospital survey on patient safety culture” tool: A systematic review and meta-analysis. Clinical Epidemiology and Global Health. 2019;7(4):641 [Crossref]
13- Mardaleta M, Lubis A, Diantimala Y, Fahlevi H. Determinants of patient behavioural loyalty on primary health centres: Evidence from a cross-sectional study in Indonesia. F1000Res. 2022;11:440 [Crossref]
14- Ruano-Ferrer F, Gutiérrez- Giner M. Safety perception in the operating environment: The nurses’ perspective versus that of the surgeons. Heliyon. 2023;9(1):e12676 [Crossref]
15- Rozensztrauch A, Smigiel R, Uchmanowicz I. MISSED CARE phenomenon on neonatal intensive CARE unit (NICU). Journal of Neonatal Nursing. 2021;27(5):341 [Crossref]
16- ALFadhalah T, Al Mudaf B, Al Salem G, Alghanim H, Abdelsalam N, El Najjar E, Abdelwahab H, Elamir H. The Association Between Patient Safety Culture and Accreditation at Primary Care Centers in Kuwait: A Country-Wide Multi-Method Study. RMHP. 2022;Volume 15:2155 [Crossref]
17- GÜLLÜPUNAR M. Sağlık Kurumları Çevrimiçi Diyalog Araçlarının Vatandaşlar Tarafından Kullanımı Üzerine Bir Araştırma. SMAR. 2022; [Crossref]
18- Kim M, Kim C. Canonical correlations between individual self-efficacy/organizational bottom-up approach and perceived barriers to reporting medication errors: a multicenter study. BMC Health Serv Res. 2019;19(1) [Crossref]
19- Klimmeck S, Sexton J, Schwendimann R. Changes in Safety and Teamwork Climate After Adding Structured Observations to Patient Safety WalkRounds. The Joint Commission Journal on Quality and Patient Safety. 2021;47(12):783 [Crossref]
20- Hartono B, Hidayati A, Kurniati T, Basir N. THE EFFECT OF HEADS’ LEADERSHIP AND NURSES’ JOB MOTIVATION ON NURSING PERFORMANCE IN THE HOSPITAL INPATIENT ROOM. JAKI. 2020;8(2):175 [Crossref]
21- Al-Surimi K, Almuhayshir A, Ghailan K, Shaheen N. Impact of Patient Safety Culture on Job Satisfaction and Intention to Leave Among Healthcare Workers: Evidence from Middle East Context. RMHP. 2022;Volume 15:2435 [Crossref]
22- Khosravizadeh O, Mohseni M, Baghian N, Maleki A, Hashtroodi A, Yari S. Front-line staff's perspective on patient safety culture in Iranian medical centers: A systematic review and meta-analysis. JRS. 2020;31(4):193 [Crossref]
23- Lin C, Siao S, Tung H, Chung K, Shun S. The Gaps of Healthcare Service Quality in Nurse Practitioner Practice and Its Associated Factors From the Patients’ Perspective. Journal of Nursing Scholarship. 2021;53(3):378 [Crossref]
24- Mardaleta M, Lubis A, Diantimala Y, Fahlevi H. Determinants of patient behavioural loyalty on primary health centres: Evidence from a cross-sectional study in Indonesia. F1000Res. 2022;11:440 [Crossref]
25- Mohseni F, Mohammadi A, Mafinejad M, Gruppen L, Khajavirad N. Development and validation of conflict management attitude questionnaire for medical students. BMC Med Educ. 2022;22(1) [Crossref]
26- Biel M, Grondys K, Androniceanu A. A Crisis in the Health System and Quality of Healthcare in Economically Developed Countries. IJERPH. 2022;20(1):469 [Crossref]
27- Saadati M, Nouri M, Rezapour R. Patient safety walkrounds; 5 years of experience in a developing country. Int J Health Plann Mgmt. 2019;34(2):773 [Crossref]
28- Hassan I. Avoiding Medication Errors through Effective Communication in Healthcare Environment. SSRN Journal. 2018; [Crossref]

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