2023: Two-year Impact Factor: 2.4
Scopus Journal Metrics
CiteScore (2024):5.2
Open Access

Health Promot Perspect. 2024;14(1): 61-69.
doi: 10.34172/hpp.42682
PMID: 38623349
PMCID: PMC11016143
  Abstract View: 370
  PDF Download: 394

Original Article

Evaluating online health information utilisation and its psychosocial implications among breast cancer survivors: Qualitative explorations

Samar J Melhem 1,2* ORCID logo, Shereen Nanhani-Gebara 2 ORCID logo, Reem Kayyali 2 ORCID logo

1 Department of Biopharmaceutics and Clinical Pharmacy, School of Pharmacy, The University of Jordan. Amman-Jordan
2 Department of Pharmacy, School of Life Sciences, Pharmacy and Chemistry, Kingston University London, Kingston upon Thames, Surrey KT1 1LQ, UK
*Corresponding Author: Samar J Melhem, Email: samarjmelhem@gmail.com


Background: This study investigated the online information-seeking behaviours of breast cancer patients at Jordan University Hospital, focusing on their dissatisfaction with available online health resources and its impact on their well-being and anxiety levels.

Methods: Employing descriptive phenomenology and convenience sampling, we conducted five Skype-based focus groups with 4-6 breast cancer survivors each, from March to July 2020. Data analysis was performed using NVivo, following Braun and Clark’s inductive thematic analysis framework.

Results: The thematic analysis revealed critical insights into survivors’ interactions with online cancer resources, identifying key subthemes such as the quality of online information, cyberchondriasis, health literacy and search strategies, the distress caused by counterproductive searches, and the tendency to avoid internet searches.

Conclusion: The study underscores the challenges breast cancer survivors face in accessing online health information, especially in Arabic. It highlights the need to improve the quality and accessibility of these resources. Enhancing the cultural relevance of online materials and educating patients on effective information evaluation are crucial. These measures can significantly boost health literacy, mitigate anxiety, and provide better support for breast cancer survivors.

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Submitted: 19 Nov 2023
Accepted: 26 Dec 2023
ePublished: 14 Mar 2024
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